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Help and support

When does a margin call and stop out occur?

For the MT4/5 platforms a margin call occurs when equity on the account falls below 90% of the margin required for maintaining your positions and an automatic stop out will occur when account equity falls below 50% of the margin required for the trades.

This percentage is constantly calculated and updated on your platform and is called 'margin level'. If your equity (balance plus/minus open profit/loss) falls below 50% of the margin required to maintain the open position(s) they will be automatically closed. This is calculated as follows:

Margin level (equity / margin) = < 90% (margin call warning)
Margin level (equity / margin) = < 50% (stop out) for Retail Clients
Margin level (equity / margin) = < 20% (stop out) on MT4/5 and <50% (stop out) on cTrader for Professional Clients

mt4-margin-level.png

On cTrader, the margin call settings can be adjusted to your preferred margin level but are set by default at 150%, 100% and 80%. Smart stop-outs occur when equity falls below 50% of the margin required for open trades on the account.

Margin level (equity / margin) = < 50% (cTrader stop out for both Retail and Professional clients).

ctrader-margin-level.png

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© 2025 Pepperstone Financial Services (DIFC) Limited

Risk warning: Trading CFDs and FX carries significant risk. Trading OTC derivatives may not be suitable for everyone so please ensure that you fully understand the risks involved and take care to manage your exposure. You have no ownership of the underlying asset. Pepperstone Financial Services (DIFC) Limited does not issue advice, recommendations or opinion in relation to acquiring, holding or disposing of OTC derivatives nor is Pepperstone a financial advisor. All services are provided on an execution only basis. Pepperstone Financial Services (DIFC) Limited only provides information of a general nature and does not take into account your financial objectives, personal circumstances. We recommend that you seek independent personal financial or legal advice.

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