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Help and support

How can I reset my trading account password?

To reset your trading account password, log into My Account. Click on the pen symbol located to the right of your trading account number and select Change Trading Account Password. Here you'll be able to create a new password.

Your new password must contain:

  • One capital letter
  • One number
  • One of these special characters: !$%&_-@
  • At least 8 characters

We'll then send you an email asking you to confirm this change. 

change-trading-account-password-1_(new_logo).pngchange-trading-account-password-2_(new_logo).png

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