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Help and support

When does a margin call and stop out occur?

For the MT4/5 platforms a margin call occurs when equity on the account falls below 90% of the margin required for maintaining your positions and an automatic stop out will occur when account equity falls below 50% of the margin required for the trades.

This percentage is constantly calculated and updated on your platform and is called 'margin level'. If your equity (balance plus/minus open profit/loss) falls below 50% of the margin required to maintain the open position(s) they will be automatically closed. This is calculated as follows:

Margin level (equity / margin) = < 90% (margin call warning)
Margin level (equity / margin) = < 50% (stop out) for Retail Clients
Margin level (equity / margin) = < 20% (stop out) on MT4/5 and <50% (stop out) on cTrader for Professional Clients

mt4-margin-level.png

On cTrader, the margin call settings can be adjusted to your preferred margin level but are set by default at 150%, 100% and 80%. Smart stop-outs occur when equity falls below 50% of the margin required for open trades on the account.

Margin level (equity / margin) = < 50% (cTrader stop out for both Retail and Professional clients).

ctrader-margin-level.png

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© 2025 Pepperstone Markets Limited | Company registration number 177174 B | SIA-F217

Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.

81.1% of retail investor accounts lose money when trading CFDs with this provider.

You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.

You don't own or have rights in the underlying assets. Past performance is no indication of future performance and tax laws are subject to change. The information on this website is general in nature and doesn't take into account your or your client's personal objectives, financial circumstances, or needs. Please read our RDN and other legal documents and ensure you fully understand the risks before you make any trading decisions. We encourage you to seek independent advice.

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#1 Pineapple House, Old Fort Bay, Nassau, New Providence, The Bahamas

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